Proud member of TAHC
Our Mission
Disability Services of the Southwest (DSSW) is dedicated to helping people with disabilities reach their highest level of independence by providing quality and cost effective support services. We are the bridge that enables individuals to stay in their home with family and friends. Our care team is as diverse as those we serve. We are united by compassion and are driven by our responsibility to the community.
To find an office in your area – click here.
Code of Ethical Conduct
The policy of Disability Services of the Southwest is to provide the highest level of care to our clients. Our ethical standards do not leave our employees any room for activities which do not exemplify high moral and professional conduct.
DSSW has policies in place to fully comply with both the intent and the spirit of the laws and regulations which govern the programs we administer. We expect our employees to use good judgment in applying the highest standards. We also expect them to refrain from any form of illegal, dishonest or unethical behavior.
All our employees are issued a Code of Conduct when they begin working with us, and they are required to be familiar with this Code and to comply with all aspects of it.
To find an office in your area – click here.
Client Rights
Our goal is to provide our clients with the services which allow the highest possible quality of life and independence. To reach this goal, we must assure the integrity of the people, the processes and the assets needed and enhance them where possible. A part of that process is to provide avenues which allow individuals to report a problem.
If this problem might be considered abuse, neglect or exploitation, the number to call is the Texas Department of Family and Protective Services hotline at 1-800-252-5400.
If this is a complaint about the agency or agency staff, call your direct services agency or your case manager. This will result in an investigation which follows precise state regulations. Another alternative is to call the Texas Department of Aging and Disability Services.
To find an office in your area – click here.